Privacy Policy

Last updated on 18th November 2025

This Privacy Policy describes how The Damascus Store (the “Website,” “we,” “us,” or “our”) collects, uses, and discloses your personal data when you visit the website, use our services, make a purchase on thedamascusstore.com (the “Website”), or otherwise communicate with us in relation to the Website (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose data has been collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you may not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Website, revise the “Last Updated” date, and take any other steps required under applicable law.

How We Collect and Use Your Personal Data

To provide the Services, we collect personal data about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, fulfill legal obligations, enforce applicable terms of use, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data We Collect

The types of personal data we collect about you depend on how you interact with our Website and use our Services. When we use the term “personal data,” we are referring to any information that identifies, relates to, describes, or can be associated with you.

A. Information You Submit Directly

You may voluntarily provide us with personal data, including:

  • Contact Information: Name, email address, shipping address, and billing address.

  • Order Information: Details related to the purchase of collectible swords, including payment information (which is processed securely by third-party processors like PayPal or credit card companies and is not stored by us), and shipping instructions.

  • Customer Support Information: Information contained in communications with us, such as emails or chat transcripts.

B. Information Collected Automatically

We automatically collect certain information about your interaction with the Services (“Usage Data”). This is necessary to power our WordPress/WooCommerce platform and improve our offerings. Usage Data may include:

  • Device Information: IP address, browser type, operating system, and unique device identifiers.

  • Web Activity: Information about your browsing session, including pages viewed, time spent on the site, links clicked, and the referring website or search terms.

  • Cookies and Tracking: We use cookies, pixels, and similar technologies to collect this data.

C. Information Collected from Third Parties

We may receive information about you from third parties, including:

  • Payment Processors: Information confirming payment success or failure (we do not store credit card numbers).

  • Shipping Carriers: Updated delivery and tracking information.

How We Use Your Personal Data

We use your personal data for the following key purposes:

  • Providing Products and Services: To process your order for collectible swords, fulfill and manage purchases, process payments, facilitate shipping, and handle returns or exchanges.

  • Marketing and Communication: To send you marketing communications, promotional offers, or updates about our collectible swords, provided you have consented or we have a legal right to do so.

  • Security and Fraud Prevention: To detect and investigate potential fraudulent, illegal, or malicious activity, and to comply with legal obligations regarding the sale of bladed items.

  • Improving the Services: To understand how you use our Website, analyze our performance, and enhance our services and marketing efforts.

Sharing Your Personal Data

We may disclose your personal data to third parties for legitimate purposes outlined below:

  • WooCommerce and WordPress: We share necessary data with our e-commerce platform providers (WooCommerce and WordPress) to power the Services.

  • Business Partners: We share information with payment processors, shipping carriers (for delivery), and marketing providers (for advertising and analytics).

  • Legal Compliance: We may disclose personal data to comply with legal requests, subpoenas, court orders, or other governmental regulations, or to protect our rights, property, or safety, or the rights, property, or safety of others.

User Rights and Choices

Depending on your location, you may have rights regarding your personal data.

GDPR (for UK residents)

If you are a resident of the United Kingdom, you have the right to access the personal data we hold about you, to port it to a new service, and to ask that your personal data be corrected, updated, or erased. If you wish to exercise these rights, please contact us using the information below.

CCPA/CPRA (for California residents)

If you are a California resident, you may have the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt-out of the sale or sharing of your personal information.

To exercise any of these rights, please contact us via email at hello@thedamascusstore.com.

Security and Retention

We implement reasonable security measures to protect your personal data, including secure servers and encrypted payment processing. However, no security measure is perfect, and we cannot guarantee absolute security. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements.

Contact Details for The Damascus Store

If you have questions about our privacy practices, wish to exercise your rights, or have a complaint, please contact us by email:

Email: hello@thedamascusstore.com

Address: 617 S SUMMIT ST, VISALIA, CA, 93292, USA