Payment Policy

We are committed to providing you with a seamless and secure shopping experience for our collectible swords. Below you’ll find our Payment Policy, which explains how we process payments for your orders.

Accepted Payment Methods

We offer secure and convenient payment options to make your shopping experience as convenient as possible. We currently accept the following methods:

  • Debit & Credit Cards: We accept all major cards, including Visa, MasterCard, American Express, and Discover.

  • Digital Wallets: For fast and secure checkout, we support popular digital wallet options:

    • Google Pay

    • Apple Pay

Payment Security

Your security is our top priority. We use advanced encryption technologies to protect your payment data. All transactions are securely processed through trusted, third-party payment processors integrated with our WordPress/WooCommerce platform. Sensitive payment data, such as full credit card numbers, is never stored on our servers.

Order Processing & Billing

  • Order Confirmation: Once your order for a collectible sword and payment have been successfully processed, you will receive an email confirmation with your order summary, payment receipt, and shipping information.

  • Billing Details: Please ensure your billing information (full name, billing address, and payment details) is accurate. This helps us process your order smoothly and prevent fraud.

  • Authorization & Charges: Your payment will be authorized and charged at the time of purchase.

Currency

All prices on The Damascus Store are listed in US Dollars ($). If you are shopping from the UK, the final exchange rate will be determined by your financial institution or payment provider at the time of processing.

Refunds & Disputes

If you have any questions or concerns about your payment, please reach out to our support team. You can view our full return and refund policy here: Return and Refund Policy

Payment Issues

If you experience any issues during checkout or have questions about a charge, please contact us immediately.

Contact Details for The Damascus Store

Email: hello@thedamascusstore.com

Address: 617 S SUMMIT ST, VISALIA, CA, 93292, USA

Support Hours: Monday to Friday, 9:00 AM to 5:00 PM CST